The company | Quality
A. Grapsas' efforts are to succeed the Total Quality throughout all of the sectors of the company's operations. The products' quality as well as the quality in the service offered are not negotiable and is the company's main goal.However, the company's approach to the Total Quality of its system (TQM) makes the difference in the final outcome of the products and services. Therefore, the good quality can be mirrored not only in the company's constructions, but also in the customer service, in the supplier department, in the creative department and generally in all different sectors. Inside this framework of thought, the company's objective is to create the best practises for all of its operations. The three basic and important values that dominate the company's operational processes are:
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